Intercultural communication

Virtual Mobility as well as e-learning is a challenge to libraries, educational settings and teachers – in a cultural and global perspective. It is suggested that you consider the challenges to library services in the broader context of learning and teaching so that you have a fully integrated Approach to dealing with language and culture issues. Here you will find literature about this subject (for the most part references, but also a few online resources), which is listed alphabetically according to author.

 A B C D E F G H J K L M P R S T V W Y   

A

  • Agerup, K., Büsser, M. 2004. A CASE STUDY ON COLLABORATIVE LEARNING IN DISTRIBUTED, CROSS-CULTURAL TEAMS, Gainesville, FL, paper presented at International Conference on Engineering Education.
  • Agosto, Denise C. 2007. Building a multicultural school library: Issues and challenges. Teacher Librarian 34 (3), 27-31.
  • Alexander, S. 2002. DESIGNING LEARNING ACTIVITIES FOR AN INTERNATIONAL ONLINE STUDENT BODY: WHAT HAVE WE LEARNED?, Journal of Studies in International Education, 6 (2), 188-200.
  • Aneas, María Assumpta, and Sandín, María Paz. 2009. INTERCULTURAL AND CROSS-CULTURAL COMMUNICATION RESEARCH: SOME REFLECTIONS ABOUT CULTURE AND QUALITATIVE METHODS [57 paragraphs]. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 10(1), Art. 51, http://nbn-resolving.de/urn:nbn:de:0114-fqs0901519.
  • Ardichvili, A., Maurer, M., Li, W., Wentling, T., and Stuedemann, R. 2006. CULTURAL INFLUENCES ON KNOWLEDGE SHARING THROUGH ONLINE COMMUNITIES OF PRACTICE. Journal of Knowledge Management, 10(1), 94-107. http://mapule276883.pbworks.com/f/Cultural+influences+on+knowledge+sharing.pdf
  • Audunson, Ragnar. 2005. The public library as a meeting-place in a multicultural and digital context - the necessity of low-intensive meeting-places. Journal of Documentation 61, (3 ), 429-441.

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B

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C

  • Chang, T., Lim, J. 2002. CROSS-CULTURAL COMMUNICATION AND SOCIAL PRESENCE IN ASYNCHRONOUS LEARNING PROCESSES.  e-Service Journal, 1 (3), 83-105.
  • Chase, M., L. Macfadyen, K. Reeder, and J. Roche. 2002. Intercultural challenges in networked learning: Hard technologies meet soft skills First Monday 7 ( 8). firstmonday.org/issues/issue7_8/chase/index.html
  • Chen, S. J., Hsu, C. L., & Caropreso, E. J. 2006. Cross-cultural collaborative online learning: When the west meets the east, International Journal of Technology in Teaching and Learning, 2 (1), 17-35. http://ijttl.sicet.org/issue0601/Chenetal%20Vol1%20Iss1_17_35.pdf
  • Chen, S., Hsu, C. & Caropreso, E. 2009. DESIGNING E-LEARNING 2.0 ENVIRONMENT FOR CROSS-CULTURAL COLLABORATIVE LEARNING. In I. Gibson et al. (Eds.), Proceedings of Society for Information Technology & Teacher Education International Conference 2009 (pp. 2257-2263). Chesapeake, VA: AACE.
  • Cronje, Johannes C.  INTERPRETING CROSS-CULTURAL BLENDED TEACHING AND LEARNING ALONG HOFSTEDE’S CULTURAL DIMENSIONS. http://emerge2006.net/..../Microsoft%20Word%20-%20interpretingwithhofstede.pdf

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D

  • Dalsgaard, C. 2005. Pedagogical quality in e-learning: Designing e-learning from a learning theoretical approach. eleed e-learning and education 1 (February).
  • Doherty, C. 2004. Managing potentials: Cultural differences in a site of global/local education: In AARE Annual Conference. University of Melbourne, 28 November-2 December 2004. www.aare.edu.au/04pap/doh04077.pdf.

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E

  • Elola, I., Oskoz, A. 2009. BLOGGING: FOSTERING INTERCULTURAL COMPETENCE DEVELOPMENT IN FOREIGN LANGUAGE AND STUDY ABROAD CONTEXTS. Foreign Language Annals, 41(3), 454-477.
  • Ess, C., and Sudweeks, F. 2005. CULTURE AND COMPUTER-MEDIATED COMMUNICATION: TOWARD NEW UNDERSTANDINGS. Journal of Computer-Mediated Communication, 11(1), article 9. http://jcmc.indiana.edu/vol11/issue1/ess.html
  • Esterhuizen, Lea. 2004. Doing case studies for the refugee sector. A diy handbook for agencies and practitioners. London: Commissioned and published by The Information Centre about Asylum and Refugees in the UK ( ICAR).

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F

  • Ferdig, R., Coutts, J., Di Pietro, J., Lok, B., Davis, N. 2007. INNOVATIVE TECHNOLOGIES FOR MULTICULTURAL EDUCATION NEEDS. Multicultural Education & Technology Journal, 1 (1),47-63.

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G

  • Gibson, Will. 2009. INTERCULTURAL COMMUNICATION ONLINE: CONVERSATION ANALYSIS AND THE INVESTIGATION OF ASYNCHRONOUS WRITTEN DISCOURSE [39 paragraphs]. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 10(1), Art. 49, http://nbn-resolving.de/urn:nbn:de:0114-fqs0901493.

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H

  • Hanisch, J and Churchman, Deborah. 2008. VIRTUAL COMMUNITIES OF PRACTICE: THE COMMUNICATION OF KNOWLEDGE ACROSS CULTURAL BOUNDARIES. International Journal of Web Based Communities, 4 (4), 418-433.
  • Hannon, J., D'Netto, B. 2007. CULTURAL DIVERSITY ONLINE: STUDENT ENGAGEMENT WITH LEARNING TECHNOLOGIES.  International Journal of Educational Management, 21 (5), 418-32.
  • Hannon, John and Brian D'Netto. 2007. Cultural diversity online: Student engagement with learning technologies. International Journal of educational management 21 (5), 418 - 432.
  • Hiller, Gundula Gwenn. 2009. IDENTIFYING INTERCULTURAL PROBLEMS BETWEEN GERMAN AND POLISH STUDENTS USING THE EXTENDED CRITICAL INCIDENT ANALYSIS [37 paragraphs]. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 10(1), Art. 45, http://nbn-resolving.de/urn:nbn:de:0114-fqs0901453.
  • Hofstede, G. 1980. Culture's consequences: International differences. In Work-related values. London: Sage Publications.
  • Hofstede, G. 1986. Cultural differences in teaching and learning. International Journal of Intercultural Relations 10, 301-320.
  • Hofstede, G. 1994. Cultures and organisations: Software of the mind. London: Harper-Collins Business.

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J

  • Jackson, Pamela A. 2005. Incoming international students and the library: A survey. Reference Services Review 33 (2), 197 - 209.
  • Jönsson-Lanevska, Yelena. 2005. The gate to understanding: Swedish libraries and immigrants. New Library World 106 (3/4), 128 - 140.

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K

  • Knight, J. 1997. Internationalisation of higher education: A conceptual framework. In Internationalisation of higher education in asia pacific countries, eds. J. Knight and H. de Wit. Amsterdam: European Association for International Education.
  • Koch, Gertraud. 2009. INTERCULTURAL COMMUNICATION AND COMPETENCE RESEARCH THROUGH THE LENS OF AN ANTHROPOLOGY OF KNOWLEDGE [45 paragraphs]. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 10(1), Art. 15, http://nbn-resolving.de/urn:nbn:de:0114-fqs0901153.

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L

  • Leask, Betty. 2004. Internationalisation outcomes for all students using information and communication technologies (ICT). Journal of Studies in International Education 8 (4), 336-351.
  • Li, Wei. 2010. VIRTUAL KNOWLEDGE SHARING IN A CROSS-CULTURAL CONTEXT. Journal of Knowledge Management, 14 ( 1), 2010 , 38-50.
  • Lim, D. H. 2004. CROSS CULTURAL DIFFERENCES IN ONLINE LEARNING MOTIVATION. Educational Media International, 41(2), 163-75.

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M

  • Macfadyen, L. P., Roche, J., & Doff, S. 2004. COMMUNICATING ACROSS CULTURES IN CYBERSPACE: A BIBLIOGRAPHICAL REVIEW OF ONLINE INTERCULTURAL COMMUNICATION. Hamburg: Lit-Verlag.
  • Mason, Elisa. 1999. Against all odds: Refugees coping in a strange land. (ways on libraries can help refugees from Kosovo, Yugoslavia). American Libraries 30 (7), 44-48.
  • McSwiney, Carolyn, Diane Gabb, and Marie Piu. 1999. An [un]likely partnership! Trans-cultural psychiatry and information professionals. Australian Library Journal 48 (3), 253-262.
  • McSwiney, Carolyn. 1994. Academic library needs of international students from non-english speaking backgrounds in australia. Australian Library Journal 43 ( 3), 197-217.McSwiney, Carolyn. 1995. Essential understandings: International students, learning, libraries. Adelaide: Auslib Press.
  • McSwiney, Carolyn. 2003. Cultural implications of a global context: The need for the reference librarian to ask again 'who is my client?' Australian Library Journal 52 (4): alia.org.au/publishing/alj/52.4/full.text/mcswiney.html
  • Mercado, Marina I. 1997. Multicultural realities in the information age: Questions of relevance for public library resource allocation and adequacy. The Bottom Line: Managing Library Finances 10 (3), 119 - 122.
  • Milrad, M. Bjorn, M. Jackson, M. H. 2005. DESIGNING NETWORKED LEARNING ENVIRONMENTS TO SUPPORT INTERCULTURAL COMMUNICATION AND COLLABORATION IN SCIENCE LEARNING. International Journal of Web Based Communities, 1 (3), 308-319.
  • Morse, K. 2003. DOES ONE SIZE FIT ALL? EXPLORING ASYNCHRONOUS LEARNING IN A MULTICULTURAL ENVIRONMENT. Journal of Asynchronous Learning Networks, 7 (1), 37-55.
  • Mu, Cuiying. Marketing academic library resources and information services to international students. http://www.lianza.org.nz/library/files/store_013/MarketingAcademicLibrary_CMu.pdf

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P

  • Peters, Diane, E. 2010. INTERNATIONAL STUDENTS AND ACADEMIC LIBRARIES: A SURVEY OF ISSUES AND ANNOTATED BIBLIOGRAPHY. Scarecrow Press, Inc.

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R

  • Rajinder, Garcha and Patricia Yates Russell. 1993. Bibliographic instruction for international students in academic libraries. Library Review 42 (6).
  • Rogers, P. Clint, Tinney, Mari Vawn, Gibbons, Andrew S. 2008. CROSS-CULTURAL KNOWLEDGE COMMUNICATION IN ONLINE COMMUNITIES OF PRACTICE, International Journal of Web Based Communities, 4 (4), 459-475.  

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S

  • Scott, Walter. 2005. Moving beyond collections: Academic library outreach to multicultural student centers. Reference Services Review 33 (4), 438 - 458.
  • Singh, Penny. 2009. ENCOURAGING INTERCULTURAL COMMUNICATION USING AN ACTION RESEARCH APPROACH. Systemic Practice and Action Research.

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T

  • Taha, Ahmed. 2006. Building e-partnership: D-library services for elearning. In INTERNATIONAL CONFERENCE ON COMPUTER SYSTEMS AND APPLICATIONS, ed. IEEE, 1-3:987-992. Sharjah, U ARAB EMIRATES, MAR 08-11, 2006: IEE.
  • Thorne, Steven L. TRANSCULTURAL COMMUNICATION IN OPEN INTERNET ENVIRONMENTS AND MASSIVELY MULTIPLAYER ONLINE GAMES. In S. Magnan (ed). Mediating Discourse Online. Amsterdam: http://www.personal.psu.edu/slt13/589_s2007/Thorne_Magnan(ed).pdf
  • Tinker, Matthew. 1990. The public library service in multiculrural Britain. Library management 11 (4).

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V

  • Vaagan, Robert and Enger Gry. 2004. Developing the multicultural school library: Vahl primary school, Oslo. New Library World 105 (9/10), 337 - 344.

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W

  • Wilson, M. 2001. Cultural considerations in online instruction and learning. Distance Education 22 (1).
  • Wilson, Vicky and Edith Lauk. 1990. Independent learning skills and the overseas student: The role of the library. In Australian Library and Information Association 1st Biennial Conference: 657-679. Perth, WA. Applecross,WA: Promaco Conventions.

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Y

  • Young, P.A. 2008. INTEGRATING CULTURE IN THE DESIGN OF ICTS.  British Journal of Educational Technology, 39 (1), 6-17.

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